| Click any of the following questions for resolution
information.
1. Overview of RapidLoader Web
Accelerator
How does RapidLoader Web
Accelerator work?
Will I
benefit from using RapidLoader Web Accelerator?
What
types of content does RapidLoader Web Accelerator speed
up?
2. Download and Installation
Help
Where can I download the
RapidLoader Web Accelerator installer?
I'm
having difficulty installing RapidLoader Web Accelerator. Where can I get
additional assistance?
3. Using RapidLoader Web
Accelerator
How do I start RapidLoader
Web Accelerator?
How do I change the image
quality setting for a particular image?
How do I
change the image quality setting for all images?
What do
the statistics displayed in the Statistics dialog
mean?
4. Product Details
How do I use Internet
Explorer with RapidLoader Web Accelerator?
How do I
use other browsers with RapidLoader Web
Accelerator?
Does RapidLoader Web
Accelerator speed up email?
Where do I go if I have
problems with RapidLoader Web Accelerator?
Where can
I get product information on how to use RapidLoader Web
Accelerator?
Does RapidLoader Web
Accelerator speed up my secure (HTTPS) transactions such as my web
banking?
What operating systems can
RapidLoader Web Accelerator be installed on?
What
system requirements are necessary to use RapidLoader Web
Accelerator?
1. Overview of RapidLoader Web
Accelerator
-
How does RapidLoader Web Accelerator
work?
RapidLoader accelerates your Internet access
through proprietary text and image compression, content caching and
other network optimizations.
-
Will I benefit from using RapidLoader Web
Accelerator?
YES! RapidLoader speeds up web page
access, as much as 7x faster, on any Internet connection!.
The process works regardless of your current speed.
-
What types of content does RapidLoader Web
Accelerator speed up?
RapidLoader Web Accelerator
significantly speeds up web page access. To achieve this speed up,
proprietary lossless compression is applied to text, html, xml,
javascript and style sheets. Proprietary image compression is
applied to gif images, jpeg images and Flash content.
RapidLoader also accelerates email traffic (POP3 and
SMTP)using lossless compression.
RapidLoader does NOT speed up file downloads (over FTP or file
sharing programs), streaming audio/video and HTTPS (secure web
sites).
top
2. Download and Installation Help
-
Where can I download the RapidLoader Web
Accelerator installer?
You will be provided with a
location to download the RapidLoader Web Accelerator installer once you
have purchased the service.
Already have RapidLoader?
Existing users can re-download RapidLoader
here.
-
I'm having difficulty installing RapidLoader
Web Accelerator. Where can I get additional
assistance?
Click here
for detailed installation instructions. A full set of screenshots are
provided to assist you with the installation procedure.
Send tech
support questions to support@ieway.com and
include your RapidLoader username in the subject line. Requests
received without this information will be deleted.
top
3. Using RapidLoader Web Accelerator
-
How do I start RapidLoader Web
Accelerator?
RapidLoader Web Accelerator is launched
automatically every time Windows starts. You do not have to launch it
manually unless you have disabled the auto launch feature. You can
launch RapidLoader from the START menu.
A RapidLoader Web Accelerator icon appears in the Windows system tray
to show that it is operating in the background.
Click here to
consult the product guide for more information.
-
How do I change the image quality for a
particular image?
Right-clicking on an image within
Internet Explorer and selecting "Show Original Image" allows you to view
the original image. Selecting "Show All Original Images" allows
you to view all original images on the entire web page.
Click here
to consult the product guide for more information.
-
How do I change the image quality setting for
all images?
Right-click on the RapidLoader Web
Accelerator taskbar icon and select "Settings". Select the "Image
Quality" tab. Adjust the slider bar to the desired image quality
setting. Press OK to save the changes.
Click here
to consult the product guide for more information.
-
What do the statistics displayed in the
Statistics dialog mean?
Click here to
consult the product guide for more information.
top
4. Product Details
-
How do I use Internet Explorer with
RapidLoader Web Accelerator?
Internet Explorer is
automatically configured to use RapidLoader Web Accelerator. Use
Internet Explorer as you normally would.
-
How do I use other browsers with RapidLoader
Web Accelerator?
Netscape Navigator is
automatically configured to use RapidLoader Web Accelerator. Use
Netscape as you normally would.
For other browsers such as Opera and Mozilla, RapidLoader Web
Accelerator works with any web browser that allows you to specify an
HTTP proxy. You must set the HTTP proxy host to be "127.0.0.1" and the
port number to be the local listening port of the RapidLoader Client
(5400 by default). Consult your browser's documentation for information
on how this can be done.
-
Does RapidLoader Web Accelerator speed up
email access?
Yes, RapidLoader automatically
accelerates your email traffic (POP3 and SMTP) for all popular email
clients such as Eudora, Outlook, Outlook Express and Netscape
Mail. Other email clients should work transparently as
well.
-
Where do I go if I have problems with
RapidLoader Web Accelerator?
First, consult the
RapidLoader Web Accelerator Product
Guide.
Secondly, try our Help (FAQ) Database (this
page).
Next, try the Troubleshooting
section.
If you are still unable to resolve your problem then
contact your Service Provider.
-
Where can I get product information on how to
use RapidLoader Web Accelerator?
Click here to view the
Product Guide.
-
Does RapidLoader Web Accelerator speed up my
secure (HTTPS) transactions such as web
banking?
RapidLoader Web Accelerator does not
accelerate secure transactions. Secure web sites will continue
to work by bypassing the acceleration component. If you have a Secure
application that you would like accelerated, inquire about the
RapidLoader Secure product.
-
What operating systems can RapidLoader Web
Accelerator be installed on?
RapidLoader Web
Accelerator can be installed on any of the following operating
systems:
- Windows 95b w/ Winsock2
- Windows 98
- Windows 98SE
- Windows Millennium Edition (Windows ME)
- Windows NT 4.0
- Windows 2000
- Windows XP
RapidLoader Web Accelerator requires at least Internet Explorer 4.0
and Netscape 4.0 or any later version of either browser.
Note that the RapidLoader Email Acceleration component requires
Windows 98 and above, and that the RapidLoader Pop-up Blocker component
requires Internet Explorer 5.0 and above.
Newer versions of Microsoft Internet Explorer are available free of
charge through Microsoft.
For Windows 95 users: Currently, Microsoft does not permit Windows 95
users to install Internet Explorer 6 or greater, however, Internet
Explorer 5.5 is available.
-
What system requirements are necessary to use
RapidLoader Web Accelerator?
The recommended system
requirements for RapidLoader Web Accelerator are a Pentium 200MHz with
64MB of RAM and at least 5MB of hard-disk space.
Regardless, RapidLoader Web Accelerator will work within your current
system configuration to provide you with the best content
acceleration.
top
|
